Refund and Returns Policy

90-Day Money-Back Guarantee:

We offer a generous 90-day return policy, allowing you a full 90 days from the receipt of your item to request a return.

Return Eligibility: 

To be eligible for a return, the item must be in its original condition, unworn or unused, with tags attached, and in the original packaging. A receipt or proof of purchase is also required. Returns will not be accepted if the item does not meet these conditions.

How to Initiate a Return:

If you wish to return an item, please contact us at info@rpmblue.com. Upon acceptance of your return request, we will provide you with a return shipping label and detailed instructions for the return process. Unsolicited returns without prior request will not be accepted. For immediate assistance with returns, reach out to us at info@rpmblue.com. There is no restocking fee, but customers will be responsible for covering the return shipping cost.

Damages & Issues: 

Upon receipt of your order, promptly inspect the items. If you discover any defects, damages, or receive the wrong item, contact us without delay. We will assess the issue and take appropriate measures to rectify it.

Non-Returnable Items: Please note that we do not accept returns on perishable goods, custom products, personal care items, hazardous materials, flammable liquids or gases, sale items, or gift cards. If you have concerns or queries regarding the return of specific items, feel free to contact us.

EU 14-Day Cooling-Off Period: For orders shipped to the European Union, a 14-day cooling-off period is provided during which you may cancel or return your order for any reason, provided the item is in its original condition.

Refunds Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund. If 15 business days have elapsed since your refund was approved without receiving it, please get in touch with us at info@rpmblue.com.